Has my payment gone through?

If you see a web store page with your serial and receive a payment acknowledgement e-mail it means you have placed an order successfully. The email will contain information about the order you have made and will contain a Transaction ID that we use to identify you.

A payment acknowledgement e-mail will be automatically generated with a different transaction id beginning with "2BR..." or "ST..." for each purchase/debit from your card.

If you receive two or more payment acknowledgement e-mails for whatever reason, contact us immediately and inform us that you have placed multiple orders by mistake:

Contact Support