Technical Articles

Information to include for technical support
Support is only available for new commercial licensees or Upgrade Assurance subscribers or by prior invitation. For freeware please visit the Forum. Read ou...
Tue, 20 Nov, 2018 at 1:32 PM
Revert saved default settings back to factory configuration
In SyncBackPro/SE/Lite/Free, users are able to save custom settings made on the current configuration page as defaults so that whenever a new profile is cre...
Mon, 19 Nov, 2018 at 1:44 PM
SyncBack runs slowly when using anti-virus software
If you are finding that SyncBack is running very slowly then one thing to check is your anti-virus software. Users have reported that Malwarebytes might hav...
Mon, 19 Nov, 2018 at 9:57 AM
Bug Reporting
Introduction This article presents guidance on how to report any bugs you have discovered when using our software. Important Guidance Over 98% of repo...
Mon, 19 Nov, 2018 at 10:12 AM
Creating a debug information file
Creating a debug information file to help technical support This article provides information about how to configure SyncBack to output debug information. ...
Tue, 20 Nov, 2018 at 1:39 PM
SyncBack Touch Guide
SyncBack Touch allows you to create a comprehensive backup of all of your home or business information that resides on computers, mobile phones, tablets or ...
Tue, 20 Nov, 2018 at 2:03 PM
Why SyncBack Touch Does Not Work With iOS
SyncBack Touch (Windows, macOS and Android) works with SyncBackPro or SyncBackSE (both Windows only programs). Apple has two operating systems: macOS an...
Tue, 20 Nov, 2018 at 4:00 PM
The Syncback Management System Guide
SBMS Guidance and Installation The SyncBack Management System and Console ship with a useful help file. We have also developed a detailed linear approach f...
Tue, 20 Nov, 2018 at 4:04 PM
Safe Computing
Introduction It's very easy to secure your computer against hackers, viruses, spyware, and spam, and it's mostly free! Just follow the guidelines...
Tue, 20 Nov, 2018 at 4:10 PM
Your Software Broke My Hardware
Our software does not, and cannot break any hardware. It is simply not possible. A computer system comprises hardware and software. Hardware is the physica...
Tue, 20 Nov, 2018 at 4:11 PM