Frequently Asked Questions (FAQs)

SyncBack Touch and the SyncBack Management Service (SBMS)
SyncBackPro and SyncBackSE can access files and folders on any device that SyncBack Touch is installed on. SyncBack Touch can be installed on Windows, Linux...
Mon, 10 Jul, 2023 at 11:02 AM
Example uses for SyncBack Touch
The following article gives some examples of where to use SyncBack Touch: https://www.2brightsparks.com/resources/articles/syncback-touch-examples.html ...
Mon, 10 Jul, 2023 at 11:06 AM
Unsubscribe from mailing lists
All emails sent to our subscribers include a link that, when clicked, unsubscribes them from the mailing list immediately and without requiring any confirma...
Mon, 19 Nov, 2018 at 6:41 AM
What are the differences between SyncBackFree, SyncBackSE and SyncBackPro?
To see the major differences between the SyncBack editions, see our Comparison page. We also have a detailed comparison page that lists more of what feature...
Fri, 8 Oct, 2021 at 1:08 PM
Upgrade Assurance issues, e.g. not working, refreshing, updating or activating
To update your Upgrade Assurance status in SyncBackPro/SE, please click on the Click here to retrieve/refresh your Upgrade Assurance details link in the Abo...
Tue, 19 Dec, 2023 at 5:14 PM
How do I change my email address in the mailing list?
To change your email address in the 2BrightSparks mailing list you should first unsubscribe your old email address: https://www.2brightsparks.com/mailin...
Tue, 26 Dec, 2023 at 11:52 AM