Our core products SyncBackSE and SyncBackPro are backup software.
We are sometimes contacted by customers who do not remember purchasing a license. 99% of the time in scenarios like these, a colleague has purchased software on behalf of the company.
If your family members or colleagues did not place this order on your behalf, then it's possible that your credit card has been compromised and you will need to report this issue to us as well as your card-issuing bank as soon as possible.