No. We have no method for retrieving lost or forgotten passwords. You are entirely responsible for remembering the passwords you use. We cannot tell you what your password is if you forget it.


Please do not contact us asking us to recover your password. We are regularly asked to do this and cannot stress enough that we cannot recover your password or decrypt your files. There is no secret method or "backdoor". We do not have your password. We cannot recover your password. We cannot decrypt your files.