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Technical Articles
Bug Reports
4
Information to include for technical support
Bug Reporting
Creating a debug information file
Email a Support Ticket option opens other applications instead of default email program
Cloud
18
Failed to scan files- Cloud error 403 Forbidden
Request time and current time difference too large
Amazon S3 Access and Secret Keys
Windows 8.1 and OneDrive
Amazon S3 - privileges required
See all 18 articles
Common Questions and Solutions
41
Known bugs and problems with SyncBack
Automatic backup and sync when files change
Cannot see hidden folders
Backing up Microsoft Outlook PST files
The maximum path - filename length
See all 41 articles
Compression and Encryption
14
Compression error - temp file - 506
Compression error: Cannot open zip file - 503
Compression error - Cannot move temporary file
Compression error- Cannot write to zip file - 507
Corrupted filenames in the Zip file
See all 14 articles
Email
10
Receiving the log email on profile run
Emailing logs to a Google Gmail account
Unable to send email - Error with connecting server
Backup or sync my files using Gmail - Yahoo
Could not load SSL library error message
See all 10 articles
Fast Backup
5
Side effects using Fast Backups
Explain Fast Backups
SyncBackSE-Pro scans with Fast Backups
Using Fast Backups on all profile types
Rescan fails to copy based on archive attribute
File Transfer Protocol (FTP)
43
The Difference Between FTPS and SFTP
The difference between Active and Passive for FTP
Files with a leading dot or period are hidden
Common FTP errors and Socket Error messages
451 Failure writing to local file
See all 43 articles
General
23
Safe Computing
Your Software Broke My Hardware
The Format of the Text Log File
The Differences Between File Systems
Assigning a drive letter to external USB
See all 23 articles
Media Transfer Protocol (MTP)
1
Devices which mount using MTP-PTP
Network
17
Creating a network share to backup or synchronize
Cannot see networked/mapped drives in SyncBackSE/Pro
Scan Failure using network drives
Network failure error
Network Attached Storage - NAS devices
See all 17 articles
OnClick Utilities
53
HashOnClick Hash Values
File conditions in UndeleteOnClick
HashOnClick - Hash Values and File Contents
Using EncryptOnClick on a USB key
DeleteOnClick is slow when wiping disk space
See all 53 articles
Performance
6
Slow performance with a firewire device on Windows
Reducing the CPU usage when running a profile
Memory RAM usage comparison
The first run of a profile takes a long time
Profiles begin to run slowly
See all 6 articles
Restore
4
Cannot suppress Differences in Restore
How to Restore Profiles
Restore one or a selection of my files
RollBack/Restore from Version files
SyncBack Configuration
35
Revert saved default settings back to factory configuration
Transferring profiles from one computer to another
Variables
Example filters for SyncBack
A program needs your permission
See all 35 articles
SyncBack Errors
20
eml files have wrong last modification date time
External exception E06D7363
The drive X does not exist
Invalid self-extractor configuration
Desktop Search programs and open-locked files
See all 20 articles
SyncBack Management System (SBMS)
1
The SyncBack Management System Guide
SyncBack Touch
11
SyncBack Touch Guide
Why SyncBack Touch Does Not Work With iOS
Permission denied writing to SD on Android
SyncBack Touch as an alternative to FTP
Creating a SyncBack Touch profile
See all 11 articles
Task Scheduler
31
Windows Task Scheduler Fails
The Windows Task Scheduler
How to see the list of scheduled jobs
Starting and Stopping the Windows Scheduler
How to set up a different schedule at the weekends to that of a weekday
See all 31 articles
Third Party Programs Compatibility
18
SyncBack runs slowly when using anti-virus software
Anti-virus flags software as Suspicious
WebDrive and SyncBack
WebDav and SyncBack
Deploying in a Microsoft Active Directory
See all 18 articles
Windows Errors
28
Access Denied Error Message
Access Denied for folder System Volume
Cannot copy files or folders with full-stop
Delayed Write Failed error message from Windows
Cannot copy file - 87 - The parameter is incorrect
See all 28 articles
Install or Uninstall
12
Running SyncBack from an external storage device (No Install Version)
Install SyncBack with no prompts
Error - the file is being used by another process
Updating software by 2BrightSparks
Upgrading from SyncBackSE to SyncBackPro
See all 12 articles