Bug Reports

Information to include for technical support
Support is only available for new commercial licensees or Upgrade Assurance subscribers or by prior invitation. For freeware please visit the Forum. Read ou...
Fri, 17 May, 2019 at 2:52 PM
Bug Reporting
Introduction This article presents guidance on how to report any bugs you have discovered when using our software. Important Guidance Over 98% of repo...
Mon, 19 Nov, 2018 at 10:12 AM
Creating a debug information file
Creating a debug information file to help technical support This article provides information about how to configure SyncBack to output debug information. ...
Fri, 17 May, 2019 at 3:00 PM
Email a Support Ticket option opens other applications instead of default email program
Under the Support tab of the main SyncBack V9 interface, there is an option "Email a Support Ticket" (if you are using V8 (or older) versions, &#x...
Fri, 17 May, 2019 at 3:06 PM