Frequently Asked Questions (FAQs)

Is SyncBackFree free for business or commercial use?
Yes. Our freeware (including SyncBackFree) is free for personal, educational, charity, government, and commercial use. • No Spyware, Trojans, Viruses, o...
Sun, 18 Nov, 2018 at 11:25 PM
Support Policy
2BrightSparks Technical Support Policy Support Options To ensure every customer who requires assistance receive appropriate support, 2BrightSparks ...
Mon, 18 Jan, 2021 at 11:43 AM
Terms and Conditions
You are advised to visit our Terms and Conditions page periodically as we reserve the right to update them at any time and without notification: https://ww...
Sun, 18 Nov, 2018 at 11:33 PM
Receiving Email Responses From 2BrightSparks
This article details the steps you need to take in order to receive email responses from 2BrightSparks Pte Ltd. This applies to both Support Requests and ou...
Tue, 20 Nov, 2018 at 1:31 PM
Viewing our website in another language
You can choose to view our website in a number of languages using Google Translate: or Microsoft Bing: https://www...
Fri, 17 Jul, 2020 at 3:10 PM
The Latest Version Numbers & Updates
Our Downloads Page also provides links to the URLs presented here. The SyncBack Family of Products To download the latest version of SyncBack: htt...
Fri, 17 Jul, 2020 at 3:10 PM
2BrightSparks Freeware
What Freeware do you produce? All our software is for the Microsoft Windows operating system.
Fri, 17 Jul, 2020 at 3:11 PM
Difference between Backup and Sync
A backup copies files in one direction: from the source to the destination. A synchronization copies files in both directions: from the source to the de...
Fri, 17 Jul, 2020 at 4:13 PM
My serial number does not work
Using an old version Check to make sure you are using the very latest version of SyncBackSE, SyncBackPro, or the OnClick Utilities. Install over your ...
Thu, 25 Apr, 2019 at 11:59 AM
Uninstalling and Removing SyncBack
If you used the default installation procedure you may uninstall the program the same method all software is uninstalled in Windows. If you downloaded t...
Fri, 17 Jul, 2020 at 3:12 PM