Frequently Asked Questions (FAQs)

Is SyncBackFree free for business or commercial use?
Yes. Our freeware (including SyncBackFree) is free for personal, educational, charity, government, and commercial use. • No Spyware, Trojans, Viruses, o...
Sun, 18 Nov, 2018 at 11:25 PM
Support Policy
2BrightSparks Technical Support Policy Support Options To ensure every customer who requires assistance receive appropriate support, 2BrightSparks pro...
Sun, 18 Nov, 2018 at 11:31 PM
Terms and Conditions
You are advised to visit our Terms and Conditions page periodically as we reserve the right to update them at any time and without notification: https://ww...
Sun, 18 Nov, 2018 at 11:33 PM
Receiving Email Responses From 2BrightSparks
This article details the steps you need to take in order to receive email responses from 2BrightSparks Pte Ltd. This applies to both Support Requests and ou...
Tue, 20 Nov, 2018 at 1:31 PM
Viewing our website in another language
You can choose to view our website in a number of languages using Google Translate: or Microsoft Bing:
Mon, 26 Nov, 2018 at 8:51 AM
The Latest Version Numbers & Updates
2BrightSparks Software Version Numbers The information below shows the latest version numbers for our software. Our Downloads Page also provides links to t...
Sun, 18 Nov, 2018 at 11:41 PM
2BrightSparks Freeware
What Freeware do you produce? All our software is for the Microsoft Windows operating system. ...
Sun, 18 Nov, 2018 at 11:42 PM
Difference between Backup and Sync
A backup copies files in one direction: from the source to the destination. A synchronization copies files in both directions: from the source to the de...
Mon, 26 Nov, 2018 at 8:53 AM
My serial number does not work
Using an old version Check to make sure you are using the very latest version of SyncBackLite, SyncBackSE, SyncBackPro, or the OnClick Utilities. Insta...
Mon, 26 Nov, 2018 at 8:53 AM
Uninstalling and Removing SyncBack
If you used the default installation procedure you may uninstall the program by going to Windows Start > All Programs > 2BrightSparks > SyncBackFre...
Mon, 26 Nov, 2018 at 8:53 AM