Frequently Asked Questions (FAQs)

Non-Reversable Deletion with DeleteOnClick
If I use DeleteOnClick to delete a file can I undelete it? No. Once a file has been securely deleted it cannot be recovered using any method. The fil...
Mon, 19 Nov, 2018 at 6:06 AM
Evaluating OnClick Utilities
Visit the OnClick Utilities download page and click the download link associated with the program you wish to try:
Thu, 4 Feb, 2021 at 2:50 PM
Validating Serial Numbers
Do I require an Internet connection to validate my serial number? No. You do not require or need an Internet connection (or any type of network connecti...
Mon, 10 Jul, 2023 at 10:49 AM
Searching the 2BrightSparks Site
How Do I Search the 2BrightSparks Website? * Please note that the Search function on 2BrightSparks website is currently disabled. Search function on our fo...
Mon, 10 Jul, 2023 at 10:51 AM
How to install SyncBack
You following article gives step-by-step instructions on how to install SyncBack and create your first profile:
Mon, 10 Jul, 2023 at 10:53 AM
Explain the trial versions
Do SyncBackSE or SyncBackPro become freeware once the trial expires? SyncBackFree, SyncBackSE, and SyncBackPro are different programs and can be install...
Mon, 10 Jul, 2023 at 10:56 AM
Redistributing Software
Can I redistribute software developed by 2BrightSparks? Yes. We stipulate two important conditions of use of our software: 1. Software produced by 2...
Mon, 10 Jul, 2023 at 10:56 AM
Sending 2BrightSparks Attachments
You may send attachments with your support ticket which help in the diagnosis of the issue you are reporting. For example, you may wish to attach a log file...
Mon, 10 Jul, 2023 at 10:57 AM
How to deal with Spam emails
Some basic advice about what to do when Spam arrives through your email inbox - Don't reply to and don't open attachments from suspicious looking em...
Mon, 19 Nov, 2018 at 6:35 AM
My anti-virus software says your software contains a virus
My anti-virus software says your software contains a virus, trojan, spyware, adware, or malware All 2BrightSparks software is guaranteed to be free from...
Mon, 10 Jul, 2023 at 10:58 AM