2BrightSparks Help and Support

When a group profile is exported it is only the group profile itself that is exported and not the profiles that are in that group. Therefore when you import...

How can I create a shortcut to run SyncBackFree/SE/Pro with a specific profile? Simply click on the profile in the main window, hold the left mouse butt...

Files copied from System32 directory are not as expected when running on 64-bit versions of Windows 32-bit versions of SyncBack are fully compatible wit...

Mixing short form filenames with long filenames can cause problems To maintain compatibility with old software, Windows stores the short version of a fi...

By default copied files (the copies that are created by the actions of the profile) will have their archive attribute enabled (ticked) if the file of which...

Can I set profile defaults? Modify or create a new profile Go to the Settings page where you want to set the default values. For example, if you always ...

I am using Windows and cannot see the SyncBack icon in the system tray Starting with Windows 7, Microsoft changed Windows so that, by default, program i...

How do I have SyncBack automatically start when I login to Windows? Select burger menu > Global Settings > Easy > tick 'Start With Windows&...

Check to make sure your program Auto-close list for your profile does not close windows with the title of window, Window, or Explorer.

If the file icons are not displaying on the Differences window first check to make sure you don’t have the option Do not show file icons ticked. If it’s gra...