Common Questions and Solutions
Why are empty folders/directories being created in the source? A common mistake is to create a Sync, or synchronization, profile instead of a backup (or...
Mon, 25 Oct, 2021 at 7:17 PM
Files and folders I did not select are being included in my profile. Why and how do I change it? By default profiles will automatically include all new ...
Fri, 7 Jul, 2023 at 1:13 PM
Sync profile copies back deleted files even though settings configured not to do that This article provides information about the problem when deleted fil...
Fri, 7 Jul, 2023 at 1:13 PM
How can I view a profile log? In the main window select a profile, click Task on the main menu, and then select View Log. A quicker alternative is to se...
Sat, 16 Jan, 2021 at 10:24 AM
My backup is smaller than the original and has fewer files. Why? A default backup profile will not copy the following: desktop.ini files Recycle bin...
Fri, 7 Jul, 2023 at 1:20 PM
Do I need to be an Administrator to use SyncBack? No, but if you are not an administrator then some functions may not function correctly or at all: Th...
Sat, 20 Jul, 2024 at 3:53 PM
When I exit SyncBackSE/Pro it exports all my profiles. Why is it doing that? How do I stop it? By default SyncBackSE/Pro will make a backup of all your p...
Fri, 7 Jul, 2023 at 1:21 PM
Where does SyncBackPro store its temporary database files? When memory is running low, SyncBackPro will free up memory and instead use a temporary databa...
Fri, 7 Jul, 2023 at 1:57 PM
When I run a profile, does it copy every file? Does it only copy new and changed files? By default a SyncBack profile only copies new and changed files. ...
Mon, 25 Oct, 2021 at 7:25 PM
What is a Simulated Run? What is a simulation? A Simulated Run lets you run a profile but no files are actually copied, deleted, moved, or changed. Running...
Mon, 25 Oct, 2021 at 7:26 PM