Common Questions and Solutions

SyncBackSE-Pro icons show as generic icons
SyncBackSE/Pro icons appear as generic Windows icons It has been reported by a few users that a syndrome can occur in Windows 7 whereby the OS will try ...
Mon, 25 Oct, 2021 at 7:35 PM
Installing UndeleteOnClick
Do I need to install UndeleteOnClick? No. You can simply copy the UOC.exe and the undelete.dll files to another folder, USB key, etc.
Tue, 15 Sep, 2020 at 11:04 AM
Command line and EncryptOnClick
Can I use EncryptOnClick on the command line? Yes, the following command line parameters can be used: -p [password] You can pass the password on the...
Fri, 7 Jul, 2023 at 3:59 PM
Stopping Differences Window Prompt
How do I stop the Differences window from displaying / prompting me? To stop the Differences window appearing perform one of the following: Right-cli...
Fri, 7 Jul, 2023 at 4:05 PM
Issues with OnChange & OnInsert
Issues with OnChange & OnInsert (When > Changes and/or When > Insert) The former function relies on setting up request/s with Windows to be notif...
Thu, 25 Apr, 2019 at 11:47 AM
Source and Destination are reversed
Source and Destination are reversed in main user interface. Short Answer: All non-standard resources are standardized on the right in SyncBack. In some ...
Fri, 7 Jul, 2023 at 4:07 PM
Migrate your Backup data to a new system
Migrate your backup data from your existing server to a new server Data migration challenges arise every time an organization moves to a new data system...
Mon, 25 Oct, 2021 at 7:52 PM
How to switch off automatic update checks in SyncBack
To switch off automatic update checks in SyncBack V9 and newer: select Global Settings from the burger menu, then untick the checkbox Check periodically for...
Sat, 1 Jun, 2024 at 2:57 PM
Folder Flattening
Folder flattening is a process of extracting files from different sub-directories on source to a single folder on destination. SyncBack does not supp...
Fri, 7 Jul, 2023 at 4:09 PM
When I delete a profile it re-appears later
You may have a situation where you delete a profile only for it to re-appear at a later time. There are two common reasons for this: You are using SBMS an...
Mon, 25 Oct, 2021 at 7:53 PM