How to Pay for Software from 2BrightSparks
To read about the type of payment method accepted at our web store, please refer to this KB article. Volume pricing for two or more licenses is calculat...
Mon, 3 Jul, 2023 at 12:00 PM
Upgrade Policy for SyncBack (excluding SyncBackFree)
Download our software here. Minor Updates Minor updates are free for current versions. 2BrightSparks defines a minor update as a minor improvement to t...
Mon, 3 Jul, 2023 at 11:26 AM
I Have Lost My Serial Number
Please visit our lost serial page to have all your serial numbers emailed to you:
Sun, 18 Nov, 2018 at 9:40 PM
How to pay via PayPal
Paying for licenses of software developed by 2BrightSparks via PayPal is very straightforward. Our payment processor is FastSpring and PayPal payments are f...
Mon, 3 Jul, 2023 at 12:07 PM
Frequently Asked Questions (FAQ) on SyncBack Licensing
Q: How many computers can I install SyncBackSE/Pro on? If you are a personal/home user, backing up your personal data (home use) only, you may use 1 SyncBa...
Mon, 29 Nov, 2021 at 4:23 PM
Phone and Fax Payments
Do you process orders by Phone and Fax? Starting from 1 June 2017, we no longer process orders through phone and fax. You can consider using our alternativ...
Sun, 18 Nov, 2018 at 9:53 PM
The advantages of credit card payments
One of the major benefits of a Visa or Mastercard credit card (including most debit cards) is that card payments over the Internet are more secure. Our ...
Thu, 23 May, 2024 at 11:35 AM
After your purchase, refunds will only be given at the discretion of the Company Management. We will refund the full amount paid for a 2BrightSparks ord...
Sun, 18 Nov, 2018 at 10:12 PM
I Do Not Remember Purchasing Software From You
Our core products SyncBackSE and SyncBackPro are backup software. We are sometimes contacted by customers who do not remember purchasing a license. 99% ...
Mon, 29 Nov, 2021 at 10:13 PM
Order and Payment Confirmation
Has my payment gone through? If you see a web store page with your serial and receive a payment acknowledgement email, it means you have placed an order ...
Sun, 18 Nov, 2018 at 10:24 PM